Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
Pretty much all over! Only standard shipping in the US is free shipping.
How long does shipping take?
Standard shipping usually takes 3-4 business. days. If you'd like to pay for priority shipping (2-3 business days) or expedited shipping (1-2 business days) you may do so at check out. Please know that I am not responsible for shipping delays. Once the package is dropped off at the post office, we are at the mercy of the USPS to deliver on time. Refunds will not be made on orders that are delayed by the USPS, so make sure you order in plenty of time to account for any delays!
How do I track my order?
You will get a tracking number sent to you via e-mail once the shipping label has been created by me.
Returns
How do I return an item?
Because all of the items are personalized, I do not accept returns. If there is a mistake with an order, please let me know and I will address it ASAP!
General
How many pages are in a notepad and how are they packed?
Small notepads have 50 pages and large notepads have 60. Each notepad is individually wrapped in cellophane and sealed with a sticker. Perfect for gift giving!
I need an order FAST! Can you rush deliver?
I try to get orders out as fast as possible but if you leave me a note at check out/with your order or send me an e-mail, nicely letting me know when you need it by I can TRY to bump your order up. It is not a guarantee, especially during the busy gift giving seasons, but I do try my best when I can to hurry those last minute orders along to you. REMEMBER, you can always pay for priority or expedited shipping at check out to hurry it along to you as well!
I need to make a change to my order or shipping address, how do I do that?
If you need to change to the shipping address or edit the name after you placed the order, please e-mail me ASAP so I can make a note of it. beentheretaughtthat4@gmail.com
I'd like to make a bulk order, do you offer any discounts?
I'm always happy to make bulk orders for all your kids teachers or for your staff. Please e-mail me to discuss placing a large order and bulk order discounts! beentheretaughtthat4@gmail.com